Shipping And Returns
At Sauce Junkie, we stand behind the quality and flavor of our Products, ensuring that each Product is crafted with the finest ingredients for an unmatched taste experience. If, for any reason, you find yourself unsatisfied with your purchase, we're here to make it right with our Returns Policy.
We guarantee that every Sauce Junkie product is made using authentic, premium ingredients to deliver the ultimate flavor. If you're not completely satisfied with your purchase, simply reach out to us within 30 days of your purchase for a refund or exchange.
To initiate a return, please provide us with your order number or confirmation email. We want to ensure that your return process is seamless and hassle-free. Without proof of purchase, we regret that we won't be able to accept your return.
Our commitment to quality extends to our 100% Money Back Guarantee. This guarantee applies to your first order and the first unit purchased. We believe in the integrity of our products, and if for any reason you're not satisfied, we'll refund your purchase price.
Please note that if you've ordered multiple units, only one unit will qualify for our Money Back Guarantee. This policy is in place to prevent misuse of our services. Customers are responsible for return shipping fees.
If you've received a damaged or defective item, we'll gladly exchange it for you. Simply contact us at hello@saucejunkie.com with details of the issue, and we'll assist you promptly.
Orders placed before 2 pm Central Time usually ship out the same day. Standard shipping times are typically 3-5 days, depending on the shipping method you select. Please be aware that shipping may be affected by holidays and weather.
Once you've contacted us regarding a return, we'll provide you with a return address. Please ensure that your returned item is packaged securely to prevent any damage during transit.
For items over $75, we recommend using a trackable shipping service or purchasing shipping insurance. While we strive to provide excellent service, we cannot guarantee receipt of returned items without proper tracking.
In the event that your package is marked as delivered but you haven't received it, please contact your local post office for assistance. While we do our best to ensure successful delivery, Sauce Junkie is not liable for packages that are marked as delivered but not received.
Your satisfaction is our top priority at Sauce Junkie. If you have any questions or concerns regarding your order or return, please don't hesitate to reach out to us at hello@saucejunkie.com. We're here to ensure that your experience is nothing short of exceptional.